HEALTH INSURANCE FAQ - SEGIP
State of Illinois Retiree
Frequently Asked Health Insurance Questions
Contact List
Is this a Health Insurance question (SEGIP)?
Have you contacted the MyBenefits Service?
(toll-free) 844-251-1777 or 844-251-1778 (TDD/TTY)
http://MyBenefits.illinois.gov
MyBenefits – Morneau Shepell,
134 N. LaSalle Street, Suite 2200,
Chicago, IL 60602
If you have, but don’t find their answer acceptable,
have you contacted your Insurance Plan Administrator?
Quality Care Health Plan (QCHP) (Group Number 285658)
(toll-free) 855-339-9731 or 800-628-3323 (TDD/TDDY)
http://aetnastateofillinois.com/
Quality Care Health Plan (QCHP) - Aetna PPO (Grp# 285658)
PO Box 981106,
El Paso, TX 79998-1106
AETNA HMO (Group Number 285654)
(toll-free) 855-339-9731 or 800-628-3323 (TDD/TDDY)
http://aetnastateofillinois.com/
Aetna HMO (Group Number 285654)
PO Box 981106,
El Paso, TX 79998-1106
AETNA Open Access Plan (OAP) (Group Number 285650)
(toll-free) 855-339-9731 or 800-628-3323 (TDD/TDDY)
http://aetnastateofillinois.com/
Aetna HMO (Group Number 285650)
PO Box 981106,
El Paso, TX 79998-1106
BlueAdvantage HMO (Group Number B06800)
(toll-free) 800-868-9520 or 866-876-2194 (TDD/TDDY)
http://bcbsil.com/stateofillinois
BlueAdvantage HMO (Group Number B06800)
PO Box 805107,
Chicago, IL 60680-4112
Health Alliance Medical Plans (Group Number 000010)
(toll-free) 800-851-3379 or 800-526-0844 (TDD/TDDY)
http://www.healthalliance.org/stateofillinois
Health Alliance Medical Plans (Group Number 000010)
3310 Fields South Drive,
Champaign, IL 61822
HealthLink Open Access Plan (OAP) (Group Number 160000)
(toll-free) 800-624-2356 or 800-624-2356 ext. 6280 (TDDY)
http://www.healthlink.com/soi
HealthLink Open Access Plan (OAP) (Group Number 160000)
PO Box 411580,
St. Louis, MO 63134
HMO Illinois (Group Number H06800)
(toll-free) 800-868-9520 or 866-876-2194 (TDD/TDDY)
http://bcbsil.com/stateofillinois
HMO Illinois
PO Box 805107,
Chicago, IL 60680-4112
Is this a question about your Prescription Drug Plan?
Have you contacted the MyBenefits Service?
(toll-free) 844-251-1777 or 844-251-1778 (TDD/TTY)
http://MyBenefits.illinois.gov
MyBenefits – Morneau Shepell,
134 N. LaSalle Street, Suite 2200,
Chicago, IL 60602
If you have, but don’t find their answer acceptable,
have you contacted your Drug Benefits Provider?
For Health Alliance Medical Plans (Group Number 000010)
(toll-free) 800-851-3379 or 800-526-0844 (TDD/TDDY)
http://www.healthalliance.org/stateofillinois
Health Alliance Medical Plans (Group Number 000010)
3310 Fields South Drive,
Champaign, IL 61822
For BlueAdvantage HMO (Group Number B06800)
or
For HMO Illinois (Group Number H06800)
(toll-free) 800-868-9520 or 866-876-2194 (TDD/TDDY)
http://bcbsil.com/stateofillinois
PO Box 805107,
Chicago, IL 60680-4112
For Quality Care Health Plan (QCHP) (Group# 1400SD3)
or
For AETNA Open Access Plan (OAP) (Group# 1400SCH)
or
For HealthLink Open Access Plan (OAP) (Group# 1400SCF)
Contact: CVS/caremark
(toll-free) 877-232-8128 or 800-231-4403 (TDD/TTY)
http://www.caremark.com/
CVS/caremark
PO Box 52136
Phoenix, AZ 85072-2136
Is this a question about your Vision Plan?
Have you contacted the MyBenefits Service?
(toll-free) 844-251-1777 or 844-251-1778 (TDD/TTY)
http://MyBenefits.illinois.gov
MyBenefits – Morneau Shepell,
134 N. LaSalle Street, Suite 2200,
Chicago, IL 60602
If you have, but don’t find their answer acceptable,
have you contacted your Vision Benefits Provider?
EyeMed (VisionCare)
(toll-free) 866-723-0512 or 800-526-0844 (TDD/TTY)
http://www.eyemedvisioncare.com/stil
EyeMed (VisionCare)
Out-of-Network Claims
PO Box 8504,
Mason, OH 45040-7111
Is this a question about your Dental Insurance?
Have you contacted the MyBenefits Service?
(toll-free) 844-251-1777 or 844-251-1778 (TDD/TTY)
http://MyBenefits.illinois.gov
MyBenefits – Morneau Shepell,
134 N. LaSalle Street, Suite 2200,
Chicago, IL 60602
If you have, but don’t find their answer acceptable,
have you contacted your Dental Insurance Plan Adminstrator?
Delta Dental of Illinois (Group Number 20240)
(toll-free) 800-323-1743 or 800-526-0844 (TDD/TTY)
http://soi.deltadentalil.com/
Delta Dental of Illinois (Group Number 20240)
PO Box 5402,
Lisle, IL 60532
Is this a question about supplemental Life Insurance?
Have you contacted the MyBenefits Service?
(toll-free) 844-251-1777 or 844-251-1778 (TDD/TTY)
http://MyBenefits.illinois.gov
MyBenefits – Morneau Shepell,
134 N. LaSalle Street, Suite 2200,
Chicago, IL 60602
If you have, but don’t find their answer acceptable,
have you contacted your Life Insurance Benefits Provider?
Securian Financial (formerly Minnesota Life)
(toll-free) 888-202-5525 or 800-526-0844 (TDD/TTY)
https://web1.lifebenefits.com/lbwcm/pd/illinois
Securian Financial
536 Bruns Lane, Unit 3,
Springfield, IL 62702
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